Facial Recognition Systems:
Automatically identify your customers as they walk through the doors of your casino
Whether your casino has a full “open door” entrance policy or is membership based, the advantages of being able to discreetly and automatically identify various categories of visitor are obvious.
The work of your casino managers, hospitality, security and compliance teams can be greatly enhanced by the Playerbook facial recognition system, which alerts your staff to the presence of known customers within seconds of them being automatically recognised.
As a casino operator you know the commercial benefits of recognising each of your customers. Playerbook is the next technological step to assist you with the identification of all types of visitors, from your most important customers through to those who you would rather prevent from entering the gaming floor.
It can also play an important role in supporting your social responsibility processes by identifying those who have entered into voluntary self exclusion schemes.
Your security and reception staff are good at recognising familiar customers. But as visitor numbers grow the task becomes more difficult. Playerbook enables you to automatically identify exactly who is coming into your site within seconds of them arriving.
Identifying unfamiliar faces is far more difficult than we believe - simply because we are so good at recognising familiar faces. Recent research shows we are wrong almost 25% of the time when trying to identify someone unfamiliar to us. (This gets significantly worse when we try to recognise people from different ethnic groups to our own)
Playerbook - the world’s only Infra-Red based Facial Recognition System for Casinos
Early facial recognition systems were unreliable due to variances in lighting, camera source and detection angle between the current and compared images. However Playerbook is scientifically proven as being able to recognise 97% of people advancing through its detection area.
Playerbook uses IR sensors that work outside the visible spectrum making it immune to the changes in lighting, shadowing or glare. Removing these effects on faces provides more reliable results than all forms of CCTV based facial recognition.
Playerbook facial recognition system is developed specifically for operation within casinos.
Take a look in detail about how the system works, watch a video of the facial recognition system in action and then Call Sales on +44 (0) 1292 673 770 or use the contact form below to find out more.